Shipping policy

At NovaRetail, all of our products are delivered digitally, which means you’ll receive instant access to your purchase—no physical shipping required.

Delivery Method

All products sold on NovaRetail are digital downloads. After completing your purchase, you will receive an email containing a download link. You may also access your files directly from the order confirmation page.

Delivery Time

Digital files are delivered instantly upon successful payment. In rare cases, delivery may be delayed by a few minutes due to email provider delays or order verification.

If you do not receive your download link within 15–30 minutes of purchase, please:

• Check your spam or promotions folder

• Verify that the email address you entered is correct

• Contact our support team if needed

Shipping of Physical Products

NovaRetail does not ship physical products. All items available in our store are digital files only, and no physical items will be sent by mail or courier.

Assistance

If you experience any issues accessing your digital download, please contact our customer support team at:
Email: [your support email]

We’re happy to assist and ensure you receive your product promptly.